Privacy Policy

 

At Specialized Cleaning & Restoration Inc., we value the trust you place in us when inviting us into your home or business during a restoration project. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We collect information that helps us provide rapid, high-quality restoration services. This includes:

  • Personal Identification: Name, email address, phone number, and physical property address provided via our contact or emergency service forms.

  • Property Details: Information regarding the nature of your restoration needs (water, fire, mold, etc.) to help us prepare our technicians.

  • Technical Data: IP addresses, browser types, and usage patterns collected through cookies to improve our website’s performance and user experience.

2. How We Use Your Information

Your data is used strictly for professional purposes, including:

  • Service Delivery: To schedule inspections, provide estimates, and perform restoration work.

  • Communication: To respond to emergency inquiries and provide updates on ongoing projects.

  • Operational Efficiency: To manage internal workflows and project tracking.

  • Marketing: If you opt-in, we may send occasional updates regarding our specialized cleaning services or seasonal maintenance tips.

3. Data Sharing & Third Parties

We do not sell or rent your personal information. We only share data with third parties in the following circumstances:

  • Subcontractors: Professional partners required to complete specific reconstruction or specialized tasks.

  • Insurance Providers: When necessary to facilitate claims processing on your behalf.

  • Legal Requirements: If required by law or to protect the safety and rights of our team and clients.

4. Data Security

We implement industry-standard security measures to protect your data. Whether it is contact information from a web form or documentation of a restoration project, we utilize secure servers and restricted access to ensure your private information remains confidential.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain features on our site.

6. Your Rights

You have the right to request access to the personal information we hold about you, request corrections, or ask for the deletion of your data from our marketing lists.

7. Contact Us

For any questions regarding this Privacy Policy or how your data is handled, please contact us at:

Specialized Cleaning & Restoration Inc. 400 Vermont Ave

Bismarck, ND 58504